Exclusive Australian Stockist for
290,458+ Customers
Loved by customers around the world
FAQ
Where do you ship from?
We ship from our warehouse in Melbourne in Australia! We're not dropshippers!
Is this store legit?
Absolutely! We're the largest watch strap retailer in Australia & New Zealand.
We've also won the highly coveted ProductReview awards for 2025 & 2026! We're the highest rated watch strap retailer on both Product Review and Trustpilot with an impressive 4.9 score on both platforms.
Check us out here:
Do you ship overseas?
Yes, we ship all over the world. We offer free international postage when you spend $110 AUD. Otherwise shipping is $10-$15 depending on your location.
How much is shipping?
Australia:
Free shipping when you spend $30.
Under $30, standard postage is $5.50 and express is $7.99.
Over $30, standard postage is free and express is $4.99.
International:
We offer free international postage when you spend $110 AUD. Otherwise shipping is $10-15 depending on your location.
How long will it take to get my orders?
Australia:
Standard Post:
Approximately 2 to 7 business days but many our customers have received their orders in 5 days.
We ship using Australia Post and endeavour to ship orders out on the same business day.
Standard post is FREE when you spend $30 or more and $5.50 if you spend less than $30.
Express:
Approximately 1-2 business with most customers receiving their orders the next day from dispatch!
FREE express postage when you spend $70 or upgrade for only $4.99! Express upgrade on orders under $30 are $7.99.
We also offer DHL Express post if required.
Click & Collect:
Order before 1pm and you can pick-up the same (business days only)
Rest of the world:
Expected shipping times are usually between 6-10 business days.
We offer shipping worldwide and will cost between $10 -$15.
For orders of $110 AUD, tracked postage is FREE!
The buyer will be responsible for any customs and duties applicable.
Please ensure you include any customs numbers if your country requires this (for example Korea).
Do you have a store to view straps or can I pickup orders?
At this stage we do not have any stores. We do accept pickup orders on request once an order is confirmed however as it is a warehouse it is not suitable for customers for viewing due to OH&S.
Got more questions?
We have our live chat system where you can speak to our watch strap experts. Alternatively, you can contact us via email using our contact form. Click here.