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Drop us a line and ask us anything!

We're more than happy to help and address any question you might have. 

We will endeavour to attend to your e-mail on the same day.

Exchanges, Warranty, Refunds:

For exchanges, warranty and returns, please familiarise yourself with our policy here. 

Please include the following in your email:

Order Number:
Request Type (Exchange, Refund, Warranty)
Photo Attached?

 

Fill in the contact form below, or send an e-mail direct to:

hello@strapify.com.au

 

Our ABN is: 17 294 574 588

Drop Us A Line

We’re happy to answer any questions you have. Just send us a message in the form below with any questions you may have.

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Finding your strap size can be quite confusing. We'll try to make this as simple as possible

Smartwatches:

Click here to view common smartwatch sizes!

 

Method 1: Using a Ruler

The easiest and most accurate way to find your strap size is to use a ruler and measure between the lugs (aka measuring the "lug width").

The lugs are the pointy ends of your watch which hold the strap onto the watch.

Lugs
The above picture shows four lugs circled in red. Each side, (top two, and bottom two) will be the same measurement.
Now, with a ruler or tape measure, measure between the top or bottom set of lugs as pictured below:

 

Find your watch strap size

 

As you can see, we've measured this two ways, the top measuring device shows 22mm, but also, the bottom tape measure measures 22mm.

This means in our store, you would select a 22mm strap! That's it!

PS: Our straps will measure slightly smaller than 22mm so that it fits to your watch!

We do NOT recommend using camera ruler apps on your phone to measure. These can be inaccurate as a 1mm difference is enough for the strap to not fit to your watch.

Method 2: The lazy method:

What you will need:
- Your watch brand
- Your watch model number, year, name (model numbers are ideal because a manufacturer may change the size between different model numbers)

What you need to know:
This method works best for the more 'popular' brands/models. If you don't have the exact specifics of the watch - do not use this method.

Go to Google and in the search field, type the following:

(BRAND) (YEAR / MODEL NAME/NUMBER) Lug Width

Example 1:

Rolex 2016 Submariner 114060 Lug Width

Example 2:

Daniel Wellington 2019 Cornwall lug width

You will be able to find different websites which will state the lug width of the watch you are looking for. Here's an example of what to look for:

 

Note: if you have an odd numbered strap size, for example, a 21mm lug width, you can use a 20mm strap on your watch. This will mean there will be a 1mm gap however.

Thanks for contacting us. We'll get back to you as soon as possible.

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